+43 (0) 6547 / 20050RequestBookingDE

Booking Information (General Conditions)

For bookings of our flexible rates, following cancellation terms apply:
Until 11 October 2021: Cancellation is free of charge up to 48 hours before arrival (calculated from 6:00 p.m. on the day of arrival).
We charge 100% of the booking amount for cancellations at a later point in time.

From 12 October 2021: 14 days before arrival, the cancellation is free of charge. In the 14 days before arrival 50% of the total amount will be charged as cancellation fee. In the 14 days before arrival 50% of the total amount will be charged as deposit.

For bookings of our Early Bird Rate:
When booking an Early Bird Rate, 50% of the total amount of the reservation will be charged as a deposit after booking. Cancellation up to 28 days before arrival is free of charge and in the 28 days before arrival 50% of the total amount will be charged as cancellation fee.

Bookings of our “fix” rates, “Sleep Only” rates and rates with reduced occupancy:
If you book a non-refundable room your credit card will be charged with the total price after your reservation.

Any changes and/or a cancellation use the e-mail welcome@thesmarthotel.at or call us: +43 (0) 6547 20050.

At what point is my booking confirmed and obligatory?
Your booking is confirmed when you receive a booking confirmation notice. Booking enquiries at LEDERER’s Living are non-binding and DO NOT count as confirmed reservations.

Provided it is unoccupied and clean, you can check into your room as soon as you arrive. At the very latest, your room will be ready for you at 2:00 p.m. In the meantime, it would be our pleasure to take care of your luggage for you.

Strictly speaking, we request that you vacate your room by 11:00 a.m. At your request and subject to availability, we can arrange a “Late Check Out” at an extra fee of 25€ per room. Please ask for information in advance at reception.

What happens if I arrive late or depart early?
In the case of a delayed arrival or an early departure, we must charge you the sum of the entire stay as originally booked in order to cover our expenses.

How long can I get breakfast in the morning?
The extensive buffet breakfast and à la carte breakfast menu are available to our guests each day between 7:00 a.m. and 11:00 a.m.

Here you can find restaurants for your dinner in Kaprun.

Am I allowed to smoke on the premises? Are there smoking areas?
Lederer`s Living is a strictly smoke-free establishment. However, you are permitted to smoke in all outdoor areas, i.e. on the balconies and terraces.

Can I bring my pet with me to the hotel?
It would be our pleasure to host you and your small pet. Please let us know when making your booking under the “additional guest” option. A cleaning surcharge of € 10 is applied for each pet per day. Additional cleaning charges my apply. Upon request we are happy to supply a dog bed (subject to availability).

During your stay at the Lederer Living you can enter the TAUERN SPA Kaprun free of charge.

Fitness & Training
During your stay you can make use of the our partner offer at the Injoy fitness studio in Kaprun - € 10,00 per training day applies.

Travelling with an E-Car
If you are going on holidays with an electric car, we offer a power charging station located at our garage.

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