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Booking Information (General Conditions)

Cancellation Terms:
We do not ask for a deposit, however we kindly ask you for your credit card details in order to guarantee your reservation. Your credit card will not be charged (exception: non-refundable rates). In case of a cancellation 14 days prior to arrival we charge 70% cancellation fee. For a no-show we charge 100%.

The total amount will be charged from your credit card with non-refundable rates after receiving your reservation.

At what point is my booking confirmed and obligatory?
Your booking is confirmed when you receive a booking confirmation notice. Booking enquiries at LEDERER’s Living are non-binding and DO NOT count as confirmed reservations.

Check-In:
Provided it is unoccupied and clean, you can check into your room as soon as you arrive. At the very latest, your room will be ready for you at 2:00 p.m. In the meantime, it would be our pleasure to take care of your luggage for you.

Check-out:
Strictly speaking, we request that you vacate your room by 11:00 a.m. At your request and subject to availability, we can arrange a “Late Check Out” at an extra fee of 25€ per room. Please ask for information in advance at reception.

What happens if I arrive late or depart early?
In the case of a delayed arrival or an early departure, we must charge you the sum of the entire stay as originally booked in order to cover our expenses.

How long can I get breakfast in the morning?
The extensive buffet breakfast and à la carte breakfast menu are available to our guests each day between 7:00 a.m. and 11:00 a.m.

Here you can find restaurants for your dinner in Kaprun.

Am I allowed to smoke on the premises? Are there smoking areas?
Lederer`s Living is a strictly smoke-free establishment. However, you are permitted to smoke in all outdoor areas, i.e. on the balconies and terraces.

Can I bring my pet with me to the hotel?
It would be our pleasure to host you and your small pet. Please let us know when making your booking under the “additional guest” option. A cleaning surcharge of € 10 is applied for each pet per day. Additional cleaning charges my apply. Upon request we are happy to supply a dog bed (subject to availability).

Wellness
During your stay at the Lederer Living you can enter the TAUERN SPA Kaprun free of charge.

Fitness & Training
During your stay you can make use of the our partner offer at the Injoy fitness studio in Kaprun - € 10,00 per training day applies.

Travelling with an E-Car
If you are going on holidays with an electric car, we offer a power charging station located at our garage.

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